Shipping policy
Shipping Order Time
Standard Orders: Orders are typically processed within 48 hours (excluding weekends and holidays) after payment confirmation.
Pre-Order Items: For pre-order products, the estimated shipping time will be displayed on the product detail page. Please check this information before placing your order.
Shipping Cost
SG Local Orders under SGD125: Flat rate of SGD5
SG Local Orders over SGD125: Free shipping
Delivery Timeframe
Upon order placement, local SG orders are expected to be delivered within 2-5 business days.
Order Tracking
After we have shipped the order, you can track the package via the order tracking tool. If the customer cannot be reached or does not accept delivery of the product of these attempts, we reserve the right to cancel the order at our discretion.
